Banks realize customers are still streaming into the branch-in spite of the Internet and other electronic channels-so some are forking over a lot of cash to implement multi-channel architectures as part of their branch renewal projects. Canadian Imperial Bank of Commerce (CIBC) is in the midst of a major branch renewal project using Eontec's Enterprise JavaBeans-based multi-channel banking architecture as its retail platform, one of the first significant investments the $1.6 billion-asset financial institution has made in its branch network in a long time.
Financial institutions are hoping to leverage technology investments between channels to avoid reengineering every application produced within the enterprise. …
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